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Name
*
Email
*
Phone
*
Address
*
Address Line 1
City
State / Province / Region
Postal Code
Type of Quote
*
Service + Repair
Installation
Indoor Air Quality
Daikin Warranty
Priority
*
Low | Preventative Maintenance
Medium | System is operating with issues
High | System is not operating at all
Preferred Service or Repair Time
*
Mondays
Mornings | 7am - 12pm
Tuesdays
Afternoons | 12pm - 4pm
Wednesdays
Request Early Start 6am
Thursdays
Request Late Start 5pm
Fridays
Our Service Scheduler will email, or call, to advise a time and date, and price, with you, based on your above preferences. **Please note - a time and date is not confirmed by submitting this form, our scheduler will need to contact you either via phone or email.
System type/s requiring servicing and/or repair?
*
Wall Mounted Split System
Ducted System
Ventilation
Commercial Refrigeration
Other
Type of Ventilation System requiring servicing?
*
What Type of System, that is not listed above, requires servicing?
*
Brand of System/s
How many units require servicing?
*
1 System
2 Systems
3 Systems
4+ Systems
Please describe in detail what is wrong with the unit/s and/or any error codes that appear.
*
What type of Installation are you after?
*
Residential Wall Mounted Split System
Residential Ducted System
Combination of both Wall Mounted and Ducted Systems
Commercial
I am unsure of the type of system that would best suit my property
Type of Installation
*
Brand New
Replacement System
Please provide a description of the type of system and works you require to be quoted on, and any preferences, or specifics, you may have.
Please upload any plans/pictures you have in relation to the new installation.
Click or drag files to this area to upload.
You can upload up to 4 files.
Please provide a description of the type of system and works you require to be quoted on and any preferences, or specifics, you may have. Please also detail why the existing system requires replacing?
*
Please upload any plans/pictures you may have regarding replacement.
Click or drag files to this area to upload.
You can upload up to 4 files.
Please provide any additional details
Indoor Air Quality
*
Residential
Commercial
Type of Indoor Air Quality you are interested in?
*
Gelair
Daikin Purifier
UV / UVC
Please provide a description
Daikin Outdoor Unit Model Number
*
Daikin Outdoor Unit Serial Number
*
Daikin Indoor Unit Model Number
*
Daikin Indoor Unit Serial Number
*
Daikin Indoor Unit Model Number 2
Daikin Indoor Unit Serial Number 2
Daikin Indoor Unit Model Number 3
Daikin Indoor Unit Serial Number 3
Daikin Indoor Unit Model Number 4
Daikin Indoor Unit Serial Number 4
Daikin Controller
Date of Purchase
*
Please upload Daikin Proof of Purchase Documentation
*
Click or drag files to this area to upload.
You can upload up to 2 files.
Can you please confirm that you have:
*
Turned the power to the system OFF, waited 15 minutes and turned the power to the system back ON
Checked the Power Supply to make sure the relevant circuit breaker is ON
Replaced batteries in the wireless controller with NEW batteries (if applicable)
Please read the Daikin Warranty Terms and Conditions below
*
By checking this box I am confirming I have read, and agree to, the Daikin Warranty terms and conditions and that I, the customer will be liable for all associated costs if the problem is not covered by the provisions of the Warranty (as detailed below)
Daikin 5 YEAR WARRANTY
THE WARRANTY APPLIES TO DOMESTIC AND “SKY AIR” PRODUCTS PURCHASED AND INSTALLED IN AUSTRALIA.
THE RIGHTS GIVEN BY THE DAIKIN AUSTRALIA 5 YEAR WARRANTY ARE IN ADDITION TO THE OWNER’S STATUTORY RIGHTS.
IMPORTANT NOTE
The owner will be liable for all associated costs if the problem is not covered by the provisions of the Warranty or the Owner’s Statutory Rights.
Daikin Australia Pty Limited (ABN 62 000 172 967) (“Daikin Australia”) warrants against defects in design and materials for a period of 5 years from the date the equipment is purchased by the original owner.
Equipment defects covered by the Warranty will be repaired or replaced at the discretion of Daikin Australia (subject to the Owner’s rights under the Australian Consumer Law with respect to major failures) without cost to the owner for parts or direct repair labour. The repair or replacement shall be performed during normal business hours by Daikin Australia or a repair agent authorised by Daikin Australia.
Any Daikin parts or Daikin equipment replaced under the Warranty will be warranted in accordance with the provisions of the Warranty for the remainder of the original warranty period or 12 months from the completion of the repair, whichever is the greater.
Except where inconsistent with the Owner’s Statutory Rights and the rights given by the Warranty, all other warranties and all liability of Daikin Australia for any loss or damage direct and consequential is expressly excluded.
THE WARRANTY DOES NOT COVER
a) Damage or problems or unsatisfactory performance caused to the equipment by faulty or incorrect external electrical wiring, incorrect power supply, voltage fluctuations, over voltage transients or electromagnetic interference not originating within the equipment.
b) Damage or problems resulting from incorrect or poor installation.
c) Damage or problems caused by the use of an accessory, component or equipment not supplied by Daikin Australia.
d) Damage or problems caused by storm, fire, flood, vandalism, misuse, negligence, Acts of God, earthquake, war, vermin, foreign matter entering the equipment (e.g. dirt and moisture) or any other outside agency.
e) Damage or deterioration to the external surfaces or refrigeration coils caused by normal weathering or corrosive atmospheric conditions.
f) Any costs or additional labour associated with gaining acceptable service access to equipment installed in restricted or unsafe (e.g. high) locations.
g) Freight charges (including insurance) or travelling cost for repairs performed outside the area normally serviced by Daikin Australia or a repair agent authorised by Daikin Australia.
h) Equipment which has been installed in a transportable or mobile application (e.g. caravan or boat).
i) Equipment which has been re-installed in a transportable or mobile application (e.g. caravan or boat).
j) Equipment which has been re-installed at a location other than the original location.
k) Any consumable item (e.g. batteries, filters, belts) supplied with the equipment unless the item is shown to be defective at the time of purchase.
l) Damage or problems or unsatisfactory performance resulting from operation in an environment where the climatic comfort of humans is not the primary function of the equipment.
m) Damage or problems or unsatisfactory performance resulting from operations at conditions outside the operating conditions specified in the Daikin technical or sales literature applicable to the equipment.
n) Damage, problems or unsatisfactory performance resulting from misapplication of the equipment.
Where the Warranty does not apply, the Owner’s rights are limited to the Owner’s non-excludable Statutory Rights.
OWNER’S RESPONSIBILITY
The owner is responsible for the correct operation and regular maintenance of the equipment as listed below. The correction of any non product fault or problem is not covered by the Warranty.
a) Operation and maintenance of the equipment in accordance with the operating instructions.
b) Regular cleaning of the air filter(s) and replacement where necessary.
c) Ensuring that the air inlet and outlet on the outdoor unit is kept clear of any obstructions (e.g. dirt, leaves, plants)
d) Ensuring that the condensate drain is kept clean.
e) Replacement of exhausted batteries.
f) The application of additional corrosion protection if the product is installed in a corrosive environment (e.g. Industrial pollution, sea air).
LIMITATION OF OWNER’S STATUTORY RIGHTS
In respect of any goods supplied under the contract which are not of a kind ordinarily acquired for personal domestic or household use or consumption, unless the owner establishes the following limitation of liability would not be fair and reasonable, the liability of Daikin Australia for any defect of design, materials or workmanship will be limited to any of the following as determined by Daikin Australia:
a) Replacing the equipment or supplying equivalent equipment;
b) Repairing the equipment;
c) Paying the cost of replacing the equipment or acquiring equivalent equipment;
d) Paying the cost of having the equipment repaired.
Submit
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Please enable JavaScript in your browser to complete this form.
Try the Advanced team of air conditioning experts. Fill in the form and we will be in touch shortly.
Please enable JavaScript in your browser to complete this form.
Name
*
Email
*
Phone
*
Address
*
Address Line 1
City
State / Province / Region
Postal Code
Type of Quote
*
Service + Repair
Installation
Indoor Air Quality
Daikin Warranty
Priority
*
Low | Preventative Maintenance
Medium | System is operating with issues
High | System is not operating at all
Preferred Service or Repair Time
*
Mondays
Mornings | 7am - 12pm
Tuesdays
Afternoons | 12pm - 4pm
Wednesdays
Request Early Start 6am
Thursdays
Request Late Start 5pm
Fridays
Our Service Scheduler will email, or call, to advise a time and date, and price, with you, based on your above preferences. **Please note - a time and date is not confirmed by submitting this form, our scheduler will need to contact you either via phone or email.
System type/s requiring servicing and/or repair?
*
Wall Mounted Split System
Ducted System
Ventilation
Commercial Refrigeration
Other
Type of Ventilation System requiring servicing?
*
What Type of System, that is not listed above, requires servicing?
*
Brand of System/s
How many units require servicing?
*
1 System
2 Systems
3 Systems
4+ Systems
Please describe in detail what is wrong with the unit/s and/or any error codes that appear.
*
What type of Installation are you after?
*
Residential Wall Mounted Split System
Residential Ducted System
Combination of both Wall Mounted and Ducted Systems
Commercial
I am unsure of the type of system that would best suit my property
Type of Installation
*
Brand New
Replacement System
Please provide a description of the type of system and works you require to be quoted on, and any preferences, or specifics, you may have.
Please upload any plans/pictures you have in relation to the new installation.
Click or drag files to this area to upload.
You can upload up to 4 files.
Please provide a description of the type of system and works you require to be quoted on and any preferences, or specifics, you may have. Please also detail why the existing system requires replacing?
*
Please upload any plans/pictures you may have regarding replacement.
Click or drag files to this area to upload.
You can upload up to 4 files.
Please provide any additional details
Indoor Air Quality
*
Residential
Commercial
Type of Indoor Air Quality you are interested in?
*
Gelair
Daikin Purifier
UV / UVC
Please provide a description
Daikin Outdoor Unit Model Number
*
Daikin Outdoor Unit Serial Number
*
Daikin Indoor Unit Model Number
*
Daikin Indoor Unit Serial Number
*
Daikin Indoor Unit Model Number 2
Daikin Indoor Unit Serial Number 2
Daikin Indoor Unit Model Number 3
Daikin Indoor Unit Serial Number 3
Daikin Indoor Unit Model Number 4
Daikin Indoor Unit Serial Number 4
Daikin Controller
Date of Purchase
*
Please upload Daikin Proof of Purchase Documentation
*
Click or drag files to this area to upload.
You can upload up to 2 files.
Can you please confirm that you have:
*
Turned the power to the system OFF, waited 15 minutes and turned the power to the system back ON
Checked the Power Supply to make sure the relevant circuit breaker is ON
Replaced batteries in the wireless controller with NEW batteries (if applicable)
Please read the Daikin Warranty Terms and Conditions below
*
By checking this box I am confirming I have read, and agree to, the Daikin Warranty terms and conditions and that I, the customer will be liable for all associated costs if the problem is not covered by the provisions of the Warranty (as detailed below)
Daikin 5 YEAR WARRANTY
THE WARRANTY APPLIES TO DOMESTIC AND “SKY AIR” PRODUCTS PURCHASED AND INSTALLED IN AUSTRALIA.
THE RIGHTS GIVEN BY THE DAIKIN AUSTRALIA 5 YEAR WARRANTY ARE IN ADDITION TO THE OWNER’S STATUTORY RIGHTS.
IMPORTANT NOTE
The owner will be liable for all associated costs if the problem is not covered by the provisions of the Warranty or the Owner’s Statutory Rights.
Daikin Australia Pty Limited (ABN 62 000 172 967) (“Daikin Australia”) warrants against defects in design and materials for a period of 5 years from the date the equipment is purchased by the original owner.
Equipment defects covered by the Warranty will be repaired or replaced at the discretion of Daikin Australia (subject to the Owner’s rights under the Australian Consumer Law with respect to major failures) without cost to the owner for parts or direct repair labour. The repair or replacement shall be performed during normal business hours by Daikin Australia or a repair agent authorised by Daikin Australia.
Any Daikin parts or Daikin equipment replaced under the Warranty will be warranted in accordance with the provisions of the Warranty for the remainder of the original warranty period or 12 months from the completion of the repair, whichever is the greater.
Except where inconsistent with the Owner’s Statutory Rights and the rights given by the Warranty, all other warranties and all liability of Daikin Australia for any loss or damage direct and consequential is expressly excluded.
THE WARRANTY DOES NOT COVER
a) Damage or problems or unsatisfactory performance caused to the equipment by faulty or incorrect external electrical wiring, incorrect power supply, voltage fluctuations, over voltage transients or electromagnetic interference not originating within the equipment.
b) Damage or problems resulting from incorrect or poor installation.
c) Damage or problems caused by the use of an accessory, component or equipment not supplied by Daikin Australia.
d) Damage or problems caused by storm, fire, flood, vandalism, misuse, negligence, Acts of God, earthquake, war, vermin, foreign matter entering the equipment (e.g. dirt and moisture) or any other outside agency.
e) Damage or deterioration to the external surfaces or refrigeration coils caused by normal weathering or corrosive atmospheric conditions.
f) Any costs or additional labour associated with gaining acceptable service access to equipment installed in restricted or unsafe (e.g. high) locations.
g) Freight charges (including insurance) or travelling cost for repairs performed outside the area normally serviced by Daikin Australia or a repair agent authorised by Daikin Australia.
h) Equipment which has been installed in a transportable or mobile application (e.g. caravan or boat).
i) Equipment which has been re-installed in a transportable or mobile application (e.g. caravan or boat).
j) Equipment which has been re-installed at a location other than the original location.
k) Any consumable item (e.g. batteries, filters, belts) supplied with the equipment unless the item is shown to be defective at the time of purchase.
l) Damage or problems or unsatisfactory performance resulting from operation in an environment where the climatic comfort of humans is not the primary function of the equipment.
m) Damage or problems or unsatisfactory performance resulting from operations at conditions outside the operating conditions specified in the Daikin technical or sales literature applicable to the equipment.
n) Damage, problems or unsatisfactory performance resulting from misapplication of the equipment.
Where the Warranty does not apply, the Owner’s rights are limited to the Owner’s non-excludable Statutory Rights.
OWNER’S RESPONSIBILITY
The owner is responsible for the correct operation and regular maintenance of the equipment as listed below. The correction of any non product fault or problem is not covered by the Warranty.
a) Operation and maintenance of the equipment in accordance with the operating instructions.
b) Regular cleaning of the air filter(s) and replacement where necessary.
c) Ensuring that the air inlet and outlet on the outdoor unit is kept clear of any obstructions (e.g. dirt, leaves, plants)
d) Ensuring that the condensate drain is kept clean.
e) Replacement of exhausted batteries.
f) The application of additional corrosion protection if the product is installed in a corrosive environment (e.g. Industrial pollution, sea air).
LIMITATION OF OWNER’S STATUTORY RIGHTS
In respect of any goods supplied under the contract which are not of a kind ordinarily acquired for personal domestic or household use or consumption, unless the owner establishes the following limitation of liability would not be fair and reasonable, the liability of Daikin Australia for any defect of design, materials or workmanship will be limited to any of the following as determined by Daikin Australia:
a) Replacing the equipment or supplying equivalent equipment;
b) Repairing the equipment;
c) Paying the cost of replacing the equipment or acquiring equivalent equipment;
d) Paying the cost of having the equipment repaired.
Submit